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18603 | - 5. Thanked the Council for approving the MOU: Bill Garvine, EUPA. (14-209) Resolution No. 14925, "Approving a Compensation Plan Between Alameda Municipal Power Unrepresented Management Employees (UME) and the City of Alameda for the Period Commencing February 23, 2014, and Ending December 26, 2015.' Adopted. The Administrative Services Director gave a brief presentation. Stated AMP's strategic plan emphasized the need to attract and retain employees; thanked Council and staff for support; urged approval: Doug Draeger, UME. Councilmember Tam moved adoption of the resolution. Vice Mayor Ezzy Ashcraft seconded the motion, which carried by unanimous voice vote - 5. (14-210) Recommendation to Approve City-wide Bench Marks and Performance Measures. The City Manager and Assistant City Manager gave a brief presentation. The Assistant City Manager clarified the two exhibits; stated Exhbit 1 is the Performance Measures presented to the Council in December which includes comments from the Council and the community; Exhibit 2 is the Performance Measures proposed for Council approval tonight. Mayor Gilmore inquired how the number of website visits and the number of website complaints are related. The Assistant City Manager responded the number of website visits provides analytic data regarding whether information on the website is being presented in a useful way; stated the complaints are broad and are tracked differently. Vice Mayor Ezzy Ashcraft requested clarification on the Public Works performance measure "percent of public service requests responded to in one business day". The Public Works Administrative Services Manager responded the measure encompasses many different requests including reports of potholes, garbage on the street, repairs needed; stated the focus is providing a substantive response and acknowledgement to the requestor; the measure tracks acknowledging the requests, not when they are remedied. Regular Meeting Alameda City Council May 20, 2014 |