pages: OpenGovernmentCommission/2019-07-23.pdf, 3
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OpenGovernmentCommission | 2019-07-23 | 3 | Commissioner Little inquired what processes have been put into place since this incident happened to make sure no more records requests are lost and whether the process is consistent or needs tightening up. The Assistant City Attorney responded there is always room for improvement; stated the City Attorney's office is not aware that the situation happens routinely; Commissioner Shabazz's email from today indicates otherwise, but he is not aware of other incidents; the City Attorney's office will look into the incidents even though there was not a complaint filed at the time and to review why there was not a timely response on a couple of matters. Commissioner Tilos inquired whether it was fair to say the City Attorney's office's response to public records request is to wait for a complaint to be filed before providing information. The Assistant City Attorney responded in the negative; stated that he would not categorize the process in that way; the person designated to track the requests is usually very diligent and makes sure the requests are handled in a timely manner; this particular request seems to be an anomaly. Commissioner Tilos inquired whether follow-up on the other records requests have been done to ensure they were answered timely, to which the Assistant City Attorney responded he cannot answer definitively. Chair Henneberry stated it can be assumed that the other requests have been fulfilled because there have not been any complaints filed; the City would certainly be hearing from KQED and the East Bay Times if requests were not fulfilled. The Assistant City Attorney concurred with Chair Henneberry, stated most people submitting a records request that is not fulfilled would not just ignore it; he is not certain whether or not the other requests have been followed-up but a review of the other requests can be done. In response to Chair Henneberry's inquiry regarding when an email was sent by the City Attorney's office to the complainant, the Assistant City Attorney stated the email was sent on May 29, 2019 after the complaint was filed. In response to Commissioner Little's inquiry regarding a response sent to the complainant on June 10, 2019, the Assistant City Attorney stated every attempt is made to resolve the complaint before having the matter come before the Commission. Commissioner Little inquired whether perhaps the City Attorney's Office fulfilling several requests regarding the same issue was the reason the complainant's request was overlooked. Meeting of the Open Government Commission 3 July 23, 2019 | OpenGovernmentCommission/2019-07-23.pdf |