pages: LibraryBoard/2011-12-14.pdf, 5
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LibraryBoard | 2011-12-14 | 5 | Page 5 of 7 Minutes of the Alameda Free Library Board Meeting December 14, 2011 Objective 4: Uptime for all computer systems will be 95% on an ongoing basis. "Computer systems" means the hardware servers and the associated software applications has been operating at a +95% level. This includes Horizon (circulation software); HIP (human interaction proof - provides graphics); WebReporter (report manager); TM3 (telephone notification for notices); SIP (session initiation protocol - interface between the RFID system & public access to the main system, and other applications); mail server (email notification); and the public access servers. There are differentials with a 99% uptime for combinations of services such as Horizon and HIP, and lower levels for other hardware/software combinations. This uptime analysis does not include peripherals such as PC's, thin clients, monitors, keyboards, etc. as much of these hardware pieces have been replaced within the last two years and are replaced on a continuing basis as necessary. Discussion: Director Chisaki reported that we meet our 95% uptime. Activities under consideration: 1. Provide classes for the public on database use. The Technology Resource Services division was created in FY10-11. A PT Librarian was hired to create and conduct programs/classes and to assist the public with technology issues on the public floor. The School Resource Services (SRS) division provides in-classroom demonstrations of database instruction for grade level/curriculum appropriate databases. Classes in basic computer use; internet searching; self-paced computer instruction; Overdrive instruction; social networking; job search skills; digital photography; library catalog; among others, are offered in the computer lab on a continuing basis using both volunteer and staff instructors. Discussion: Providing classes as best we can, the classes are full. A social networking class was cancelled due to lack of attendance in mid-December. It was scheduled right before the holidays and the couple of people who had signed up were contacted. The SRS Linda Valler is doing an amazing job, we have reached record number of people, and buying her the mini laptop and projector was money well spent. The children get really excited to see the live demonstration. 2. Run a "did you know?" campaign (did you know you can get reading recommendations through the AFL website, you can practice for the GED online, etc.). Classes for database instruction are provided along with the associated publicity for class sign-ups. Most classes are full enrollment. Recently a flyer promoting database use was created for the Career Section of the library. The Boys & Girls Department has created a rotating notice board for children's databases, services, and programs, however it is new enough that we don't know if it's had an impact or not. Discussion: Director Chisaki explained some of the benefits of this database. For example, if you take a civil service test the database will track your progress. Log in and create an account, take the test over and over, and watch for improvements. 3. Provide pathfinders to online resources and other electronic services. | LibraryBoard/2011-12-14.pdf |