pages: CommissiononPersonswithDisabilities/2019-01-16.pdf, 9
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CommissiononPersonswithDisabilities | 2019-01-16 | 9 | ITEM 2-B COMMISSION ON DISABILITY MEETING MINUTES Wednesday, January 16, 2019, 6:30 PM Lisa Hall: My question, and maybe I should know this too like you said, Jenny, is what about animals? Victoria Williams: Service animals are welcome. Lisa Hall: On the Paratransit, and the Loop and the taxis? Victoria Williams: That's correct. Lisa Hall: You're going to look into, like you said, down the road, Uber or Lyft? Victoria Williams: Right. Lisa Hall: Because I just spoke with a lady today, she's blind, and she had the most awful situation. She was not in a familiar place in the Bay Area and it was evening and her phone was about dying and she had her dog, and three Ubers would not take her because she had the dog. And she was literally in tears when the fourth guy that who they called, they had got somebody finally. And she said, "Please, I'm begging you." And he took her. But it was like, WOW, I was very surprised. So I was just like, I would hope that we do that. Victoria Williams: We do. Lisa Hall: Service animals are a must, right? Victoria Williams: Absolutely, they are. And it is also possible to take your animal, if it's a caged animal, to the vet, if it's not a service animal, if it's small enough to be caged. Lisa Hall: Right. Victoria Williams: But hopefully, as Uber and Lyft become more accessible, that should be a part of the program. Part of the progress. Lisa Hall: Because so many people use it. Victoria Williams: Right. Lisa Hall: Like you said. And there are a lot of people that can drive don't want to drive and they are using more transportation. Which is good, we want it. Victoria Williams: That's a good point, we'll have to watch for that because I hadn't thought of that yet. Lisa Hall: Yes. I hadn't either. Well, I was thinking, of course, that the Loop would, that you could bring your service animals but I never thought about Uber or Lyft. 03/13/19 Page 9 of 16 | CommissiononPersonswithDisabilities/2019-01-16.pdf |