pages: CommissiononPersonswithDisabilities/2018-04-11.pdf, 11
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CommissiononPersonswithDisabilities | 2018-04-11 | 11 | ITEM 2-A COMMISSION ON DISABILITY MEETING MINUTES OF Wednesday, April 11, 2018 6:30 p.m. seem to be causing repetitive problems, would that be logged here, and you would work with the school district? Where's the intersection with schools and city? Laurie Kozisek: We manage the Safe Route to Schools program, so you would talk to us. I believe there is one there on schools. If you're not sure, just put in say, "Traffic calming" And that will go to the same person, and they would try and get back with you about what the specific issue is, and maybe go out and observe it, and see what kind of traffic difficulties there are, and what can be done about it. Jennifer Roloff: Okay. Thank you. Arnold Brillinger: I'm just particularly interested in the part about calling it in, and having someone else fill out the thing. And thank you very much for that. A lot of us can't make our phones work in that way, where we can click, and take a picture of it right away, and stuff. And it doesn't work when we've got one hand, or whatever. Laurie Kozisek: Yes. So, we realize that many of the people that we talk to are not computer savvy. They call up and they say, "I've been in Alameda for 80 years." And then, they proceed to tell us what the problems are, and we try and find out where they are. And a photo helps, but you don't have to do a photo. And if you do a photo, do a close up, and do one far away, because sometimes we get pictures of a pothole, we don't know where it is. So it's nice to have the surrounding also. But yes, we would like to be accessible as possible, so that we can help people who cannot interface with us through a phone or through a computer. And I think, we even have a TTY, if you look it up. Well, I don't think that's used much anymore. Did you have any further follow up? 4-D Overview of "211" System Alameda County Social Service Referral Line (City Staff) Jenn Barrett: Great. Thank you. We'll move on to item number 4D, overview of the 211 system. Laurie Kozisek: Okay, the 211 system. It happens that I volunteer for the Walnut Creek, with the Contra Costa County 211. And so I know about the 211 in general, but I thought I'd tell you about the Alameda County 211. A 211 is a nationwide program for social service agency referrals. So just about wherever you are, you can type in 211, like I did there, 211.org or you can dial 211. There are some rural areas that don't have it, but they're trying to get 100% coverage. They're county based. So there's a 211 for Alameda County, there's one for Contra Costa County, there's an aggregate one that covers San Francisco, San Mateo, Santa Cruz, Solano, Marin and Sonoma County or Napa County. It covers a larger area, but in general, they're county based. The people that serve for 211 in Alameda County is Eden I&R, I&R standing for Information and Referral. Laurie Kozisek: And so to get them, you either dial 211, or you use these backdoor numbers. The reason they have these backdoor numbers is, let's say, you got a cousin in Virginia who's having a substance abuse problem. You would put in their ZIP Code, get their backdoor number for their 211, and you call them up and you say, "What are the local resources available for my cousin?" And then, you'd be able to help somebody like that, remotely. So anyway, I'm going go to Eden I&R, because that's ours. And there's a resource finder for health, housing and human services, and 04/11/18 Page 11 of 18 | CommissiononPersonswithDisabilities/2018-04-11.pdf |