pages: CityCouncil/2021-07-06.pdf, 4
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CityCouncil | 2021-07-06 | 4 | Councilmember Herrera Spencer stated that she believes the quarterly meetings are part of the reason behind AFD's program being the best choice. Vice Mayor Vella requested clarification about AFD's proposed approach to dispatch; stated that she would like to focus on the non-emergency line versus 911. The Interim Fire Chief stated calls will likely come in through 911; another number can be opened as an alternate to 911 for non-emergencies; having calls triaged through the dispatch center is important; callers are not able to evaluate situations the same as a trained professional; dispatchers are trained to extract information from callers; AFD will provide additional support and training where needed; the first step in the process is to receive the call for service and triage for dispatch of service. Vice Mayor Vella inquired whether AFD can work with Police and dispatch for non- emergency calls to ensure calls are directed to the pilot program unit, to which the Interim Fire Chief responded in the affirmative. Vice Mayor Vella inquired who decides whether or not an individual is being combative; questioned whether the matter will be triaged by personnel in the; inquired how the decision is made to engage with an individual and how to provide relative clarity. The Police Chief responded the information received by dispatch is key; stated APD must look at those actively engaged with violence; if the goal is to minimize Police response, the information coming in from dispatch must be critically analyzed; outlined response to a hypothetical report of an active shooter appropriately having Police response; stated someone previously involved with a violent act which is no longer actively engaged could be looked at outside of Police. Mayor Ezzy Ashcraft inquired whether the Police Chief will direct the chosen pilot program provider to appropriate calls for service. The Police Chief responded if active violence is not present, the chosen responder will be in the best position to respond to the call; the provider could arrive and determine active violence is occurring and can request Police response; training will be key for the program provider. Vice Mayor Vella inquired whether training will occur with both AFD and APD to ensure all providers are on the same page, to which the Police Chief responded in the affirmative. The Interim Fire Chief responded in the affirmative; stated staff has already been meeting on related matters. Vice Mayor Vella inquired the startup timeline; questioned the timeline and process for both San Francisco and San Mateo locations in hiring a clinician for the program. Continued March 16, 2021 Regular Meeting Alameda City Council 4 July 6, 2021 | CityCouncil/2021-07-06.pdf |