pages: CityCouncil/2020-07-25.pdf, 9
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CityCouncil | 2020-07-25 | 9 | "Help is on the way" BridgeGroup LLC Management Consultants operations of the organization. The GRS also sets expectations for the Board to support the success of the Chief Executive. The GRS includes FOUR areas: 1. Expectations of the Organization 2. Performance Expectation of the Chief Executive 3. Expectations of the Elected Board 4. Expectations of Customer Service/Civic Engagement 5. Expectations for Role of the Mayor (This section could be added to Alameda) These areas provide general guidelines for how the organization will be managed, the expected conduct of the Board, the manner in which services will be provided and opportunities for engagement with citizens. The key to making the GRS work is the partnership/collaboration between the Elected Board and Chief Executive to set clear expectations on how the organization will operate. The GRS can be viewed as a series of interconnected gears that drive the organization and its management and leadership priorities. The GRS is designed to improve the relationship between the Governing Board and Chief Executive and their collective effectiveness. The expectations set benchmarks for annually evaluating the efforts of the Board and the Chief Executive. The expectations can be amended and adjusted over time to keep them relevant to the municipality. The bar is set high with these expectations, but the journey in the search for governance excellence is never easy. Each step forward or times when these expectations are not met, are all part of trying to be the best governed municipality for the organization's citizens and employees. 7 I P age | CityCouncil/2020-07-25.pdf |