pages: CityCouncil/2020-07-25.pdf, 12
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CityCouncil | 2020-07-25 | 12 | "Help is on the way" BridgeGroup LLC Management Consultants Expectation Description Foster teamwork and high Guide people as a team toward common objectives; performing organizational select qualified and highly competent members of the characteristics. Leadership Team to implement through the organization. Recognize citizens are our The Council expects that the public will be treated customers equitably, with dignity and respect. Assist the Council by resolving problems at administrative levels and not through City Council action. Value community perceptions and understand that customer satisfaction is important. Agenda material Staff will provide concise, accurate and meaningful agenda material for the Council's review to include the timely delivery of written/electronic materials. Value intergovernmental relations Effectively represent the City's interests when dealing with other agencies. Participate and cooperate in intergovernmental activities to have an impact on the region. Communicate effectively Provide information to the public in a timely fashion on matters, which will cause public reaction. Be candid and forthright in discussing City business matters with the Council through various methods that include one on one meetings with Council members. Be accessible to Council members. Proactive Management Style Show initiative and creativity in dealing with issues, problems and unusual situations while remaining open to new ideas and suggestions for change. Be adaptive to the changing expectations of local government and the impacts of state and national conditions. Effective Leadership Be enthusiastic. Command respect and performance from the Leadership Team while providing the tools necessary for effective service delivery. Support a positive work culture at all times. Negotiate Effectively In conjunction with the Legal Staff (when appropriate), always consider City Residents when determining negotiating positions or reaching agreement. No Operational Surprises Staff will keep the City Council informed on all critical operational issues. 10 I P a g e | CityCouncil/2020-07-25.pdf |