pages: CityCouncil/2020-07-25.pdf, 10
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CityCouncil | 2020-07-25 | 10 | "Help is on the way" BridgeGroup LLC Management Consultants The Expectations of the Organization Expectation Description Maintain an Integrated Strategic The integrated strategic management system will allow Planning System that is linked to for strategic projects that require funding to be the annual budget, strategic considered during the annual budget process. Current projects, employee evaluations and new strategic projects and performance measures and performance measures. will also be reviewed and approved at this time. Strive to be an "open book" "Open Book" means that all critical, not confidential, organization for its employees. operational and financial information concerning the City will be shared and available to employees. Executive Team is committed to Employee development and involvement is a high priority the developing and empowering for the Executive Team. employees. Continuously improve technology Continuous technology improvements are essential for for internal and external services. the City to meet and exceed the expectations of its customers. Strive to be a regional model for Commitment for the City Council and City Manager to Board Governance. work collaboratively on continuously improving their Governance Relations. Continuously improve internal Continuous internal process improvement is essential for processes and procedures. efficiency and effectiveness of the City. Be good stewards of the public's Ensure processes, procedures and practices are in place money and trust. to meet this commitment Focus on developing a learning Commitment to provide training for employees to ensure organization. that the City continues to have talented and well-trained employees providing leadership and operational response readiness. Recognize internal stakeholders Internal stakeholders should be treated equitably and are customers too with respect, as these stakeholder's service timelines often are dependent upon the work of internal service providers. Innovation Employees are empowered to consider unique options along with industry inspired alternatives to solving problems and enhancing service delivery Transparency Citizens will have access to key financial and operational information. 8 I Page | CityCouncil/2020-07-25.pdf |