pages: CityCouncil/2007-07-17.pdf, 11
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CityCouncil | 2007-07-17 | 11 | Mayor Johnson stated the numbers [delinquent charges ] are declining from four to five years ago. The Public Works Director stated there were 73 delinquent accounts in 2006 and 52 delinquent accounts in 2006. Mayor Johnson stated everyone needs to pay their garbage bills; ACI and City staff work to resolve legitimate disputes; the City has to be very careful not to send the message that property owners can complain to ACI and bills will be cut in half. Councilmember deHaan inquired whether the $2,275 administrative fee goes to the City. The Public Works Director responded in the affirmative; stated the fee is meant to cover staff costs. Councilmember deHaan inquired whether the fee is adequate, to which the Public Works Director responded in the affirmative. Mayor Johnson inquired what is Craig Anderson's main issue. The Public Works Director responded Mr. Anderson states that he was receiving service and then ACI stopped collecting garbage. Mayor Johnson stated sometimes her garbage is not collected; ACI collects the garbage when she calls. The Public Works Director stated the franchise agreement requires that garbage be collected within twenty-four hours of receiving a call. Vice Mayor Tam inquired whether staff would be responding to the three letters received. The Public Works Director responded staff would work with Mr. and Mrs. Otto, Mr. and Mrs. Anderson, and Mr. Baird. Vice Mayor Tam inquired about Jeffrey Allen. The Public Works Director responded Mr. Allen is not on the list; stated Mr. Allen requested to be advised of any delinquency ahead of time; the property owner and tenant are notified when a bill is sixty days late. Regular Meeting 11 Alameda City Council July 17, 2007 | CityCouncil/2007-07-17.pdf |