pages: CityCouncil/2006-06-20.pdf, 7
This data as json
body | date | page | text | path |
---|---|---|---|---|
CityCouncil | 2006-06-20 | 7 | ACI and the City were provided. Councilmember deHaan stated the City should not do ACI's work; the City should be the mediator as a last resort. The Public Works Director stated ACI has 20,000 accounts ; seventeen of the fifty-nine delinquent accounts have been paid. Vice Mayor Gilmore stated the City required that ACI open and maintain a customer service branch in Alameda she would be concerned if people are advised to contact Public Works. The Public Works Director stated the letter advises customers to contact Public Works regarding City requirements. Councilmember deHaan stated there were seventy-two delinquent accounts last year; inquired how many liens were removed. The Public Works Director responded thirty-four accounts went to lien. Mayor Johnson stated ACI should handle the issues to every extent possible; ACI should not be sending residents to Public Works to resolve accounts. Councilmember Matarrese suggested moving forward with the staff recommendation minus the two accounts brought to Council attention; stated Public Works should review the two cases; an update should be provided if there are deficiencies in the way that ACI is handling the matter; review of the process will be ongoing as long as there is a lien process. The Public Works Director stated a written communication was also received; inquired whether Councilmember Matarrese' S direction would include said communication. Councilmember Matarrese responded in the affirmative. Mayor Johnson inquired what was the process for keeping track of an owner's address, to which the Public Works Director responded the address is obtained from the Assessor's Office. Mayor Johnson stated owners should be informed to notify the City if there is a change of address ; notices might be missed otherwise; the City should not have to keep track of landlord Regular Meeting Alameda City Council 7 June 20, 2006 | CityCouncil/2006-06-20.pdf |