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CityofAlameda-ACTransitInteragencyLiaisonCommittee(ILC),2018-01-03,1,"Alameda/AC Transit Inter-Agency Liaison Committee
January 3, 2018 Meeting Notes
Attendees: President Ortiz, Chris Peeples, CM Ashcraft
AC Transit Ridership
Gail - Line 96 increase in ridership likely due the start of EasyPasses at the
collaborative
CM Ashcraft - why is transit ridership dropping
Line 51A
Capital improvements
Gail - bus stop relocations were a key to this project
Ortiz - what do we do to remedy customer complaints - how do we change culture?
Sal talked about courtesy
Ashcraft - how do we address pass-ups?
Robert - can't add buses and operators, but we can adjust fleet size
Sal - ride-a-line will come into affect
Peeples - can we put artics on the 51a?
Andrew Thomas - is there correlation between ridership and customer
complaints
Ashcraft - is there a correlation between customer feedback and ridership?
Peeples - if you compare complaints to ridership, the 51 could be the
lowest percentage of complaints
Ortiz - we take complaints such as no-shows very seriously
Thomas - if you add the Line 19 into the 51 ridership looks similar to what it was
before
Maria Gallo - alameda needs to increase its advertising of transit
Elsa - there will be marketing this year of transit (Gail concurred)
Tony Cuttner - the predictions are often inaccurate
Line 96
Gail explained the potential for extending Line 96 for employees at Alameda Point, but
need to keep the service cost neutral
Peeples - what is the employee population of Alameda Point compared to Marina
Village?",CityofAlameda-ACTransitInteragencyLiaisonCommittee(ILC)/2018-01-03.pdf
CityofAlameda-ACTransitInteragencyLiaisonCommittee(ILC),2018-01-03,2,"Andrew has reached out to Marina Village
Ashcraft - reach out to individual businesses include Alameda Unified; there is a
potential for younger riders due to the type of businesses available in Marina Village
Andrew - wants all of these businesses to be EasyPass holders
Ashcraft - willing to discuss with the school board; she is the liaison
Gail - line 19 could cover much of the loss of the 96
Andrew - can we issue easy passes to businesses outside of the buffer zones in easy
pass
Peeples - the premise for the buffer is to ensure that we don't issue
EasyPasses that the public won't use
Ashcraft - lime bikes can help with the first and last mile issues
Line 21
Gail - service is not hundred percent reliable
Ashcraft - has a reputation of being unreliable
Thomas - should we change approach and focus resources elsewhere?
Ortiz - only 8 passengers? Should we focus this much resource here?
Ashcraft - we were hoping that AC Transit would be a good solution to a change in the
parking policies
Ortiz - what is the harbor bay ridership
Michael G - about 600-700
Ortiz - how are they getting there?
Michael G - completing ridership survey shortly
250 parking spaces were filled; also walking or riding bikes
Ashcraft - charging for parking helps but it may not pay for the shuttle
Thomas - ferry passengers are coming from nearby; is the line 21 a correct solution?
Michael gougherty - people who aren't driving have other options. Parking policy can
better balance demand - hired cdm smith to conduct a parking fee study based on a
set of principles that WETA board approved. Harbor bay will be a pilot program to
meet the principles/goals. Hope to implement in August of 2018.
Elsa - does WETA have authority to charge parking?
Michael - yes, we have authority
Ashcraft - does not see an issue with this
Andrew - want to provide options
Gail - look into marketing all of the alternatives, including Line OX",CityofAlameda-ACTransitInteragencyLiaisonCommittee(ILC)/2018-01-03.pdf
CityofAlameda-ACTransitInteragencyLiaisonCommittee(ILC),2018-01-03,3,"Michael G - appreciate the effort to improve the service; and it is a difficult connection
to make with the ferry. Goal of the parking fee is to encourage other modes to connect
to the ferry.
AHSC
Moving forward this month
Looking for a larger bus for Llne W
High-street
Non-issue - buses are meeting regulations and the issue is the maintenance of the
bridge; need to check with the county to improve
AVL Status - testing the mini fleet right now
Ortiz - will we have our own app?
Sal - unsure. If there is an additional cost, then no
Ashcraft - target date
Mini fleet will start at the end of January for 30 days; start full installation in
February if mini-fleet is successful
Alameda Shuttle
Ortiz - do we have a cost for the shuttle proposal?
Kuttner - we have rough numbers but not exact
Ortiz - how would you finance?
Kuttner - need everyone to pay (businesses, residents) but free to the
end user. Need funding source to be consistent.
Peeples - everyone likes the shuttle, but only a third are willing to pay
Ashcraft - the study is supposed to look at funding sources and other planning
logistics
Kuttner - everyone wants this
Ashcraft - impressed with emery go-round service, but there is a cost
Maria Bella - commends the effort; AC transit is large, but this is what works for City of
Alameda
Kuttner - AC and Alameda will be cooperative
Transbay Tomorrow
Gail - commends AC Transit for the effort and is opposed Line OX
RM3 Update
Poll financed by MTC shows support for going forward
Ortiz - drive is to go with the June 2018 ballot",CityofAlameda-ACTransitInteragencyLiaisonCommittee(ILC)/2018-01-03.pdf
CityofAlameda-ACTransitInteragencyLiaisonCommittee(ILC),2018-01-03,4,"Kuttner - can we break out the complaints as a percentage of ridership?
Gail - city budget allows for an increase with Easy Pass program. Is Island
continuation or service sector employees an option?",CityofAlameda-ACTransitInteragencyLiaisonCommittee(ILC)/2018-01-03.pdf